דרושים ice

• Front Line Support – basic troubleshooting and resolution of IT issues.
• Basic knowledge of MS applications ( outlook, office)
• Monitoring ACD Helpdesk Phone line, Self Service Queue, Helpdesk Inbox.
• New Hire and Termination Account Admin (AD, Exchange)
• Purchasing of IT Hardware.
• Installation of Software and Hardware.
• Basic End User Guidance and Training
• Have good English skills (speaking and writing)
• Customer service oriented and dealing with external customers
• Team player
• Quick learner

The position is available for both men and women

Responsibilities
• Work with technology, product management, and business team members to define and refine requirements
• Implement and test new system components and features.
• Integrate user interface features with external components via various Web Service protocols, such as REST and SOAP.
• Working with designers to ensure creative choices are compatible with user experience goals.
• Implementation of UI interaction behaviors in JavaScript.
• Prepare all necessary system documentation to facilitate QA and release processes.

Position requirements
• 4+ years Web development experience.
• Bachelor’s degree in Information Technology or related field or a combination of equivalent education, experience, and/or training.
• Thorough understanding of cross browser development and testing.
• Experience with interface design principles and tools including Photoshop
• Experience building rich AJAX driven applications
• Understanding of OO Programming and Design Patterns
• Experience with Bleeding edge Web Technologies like HTML5 and Coffescript is preferred
• Proficiency with JavaScript, CSS and HTML/XHTML
o Proficiency with JQuery
o Experience with JavaScript MVC frameworks
• Prototyping / wire framing
• Some knowledge of PHP and SQL
• Command of revision control tools : subversion and git
• Thorough and organized.

Network Engineer

A large retail company in the luxury goods industry with about 150 locations across the US, Caribbean and Mexico is looking for an intermediate Network Engineer to provide high level network troubleshooting and resolution procedures along with performing IT infrastructure support to various users, their systems, and hardware and software applications. They would also be responsible for installing, troubleshooting and maintaining all infrastructure devices including but not limited to switches, routers, firewalls, servers and the software governing them.

Duties would also include designing and implementing technical solutions that meet business requirements, managing 3rd party vendors, support disaster recovery technology and processes, and investigate new technologies for improving our infrastructure, supporting other network systems and end users, etc. The successful candidate will interact with other Infrastructure team members, outside vendors and internal customers.

Overall responsibilities:
• System Administration of MS Windows & Citrix environments including Windows Server, Windows Desktop, Active Directory and Microsoft Networking
• Network Administration of Cisco environment with switches, routers and firewalls.
• Working with sores and corporate users to resolve issues and help with escalations.
• Network Administration using Cisco and Sonicwall Switches, Routers and VOIP eq

Must have requirements:
• Masters or Bachelors Degree in Electronics or Computer Science
• Knowledge supporting and securing networks (routers, firewalls)
• Knowledge of Microsoft operating systems and client-server application support/troubleshooting
• Knowledge of Microsoft SQL Server from a system administrator's perspective
• Knowledge and experience maintaining websites (PHP, MYSQL, Content Delivery)
• Possess excellent technical and non-technical communication skills
• Knowledge of server virtualization (VMWare, or MS Hyper V) and SAN Storage Technology a plus
• MCSE and CCNA Certifications, big plus.
• Spanish speaking, a plus.
Relocation to NY

* יש לשלוח קוח באנגלית!!!
All applicant need to have 5- 8 years experiencing in the field- Senior