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סקטור: הייטק
מספר עובדים: 101-500
כתובת: היצירה 13, פתח תקווה, ישראל
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דרושים Payoneer

הסטארט-אפ פאיוניר (Payoneer) אחראי לפיתוח של מערכת תשלומים מקוונת. פאיוניר מאפשרת חיוב, לאחר שמשתמש התחייב מראש על סכום מסויים, או תשלום על גבי הרשת. שירות נוסף אותו מספקת Payoneer הוא הוצאה של כרטיס דמוי כרטיס אשראי, תחת שם המותג מאסטרקארד. כרטיס זה מאפשר משיכת מזומנים מחשבון פאיוניר בו נטען כסף מראש, מכל מקום ברחבי העולם.

חשב את זמן הנסיעה שלך לעבודה

חשב מסלול

Customer Care Group Manager

לפני 14 שעות
שלח קורות חייםהוסף לסל
What’s the job?

Our customer care works constantly to create a delightful service experience to Payoneer customers , together with more than 300 people in the global department we serve our customers 24/7 in multiple channels and languages from start to finish.

The customer Care Group Manager will be responsible for all performance, activity and development of 8 team managers (who manage teams of 10-15 people) and as a member of the Customer Care global management team , take active part in strategical planning and change management. Check below the main responsibilities:



-Guide and coach the Team Leaders on the best practices for their team members growth
-Supporting the retention effort of the department
-Hands on with team leaders in training and feedback sessions
-Lead the team to better performance - efficiency and customer satisfaction
-Leading and creation of cross-departmental strategic projects
-Produce consistent team work routines to improve the performance of the department
-Working with the global management team for uniformity and implementation of strategic decisions
Job Requirements:Have you done this kind of stuff?

-Leadership experience in a similar call center – must
-At least 3 years of experience in managing managers – must
-Proven skills in the areas of leadership, organization, prioritization and problem-solving, project management
-Excellent written and oral communication skills – in English - must
-Out of box thinking – focusing on employees’ engagement and retention
-Multi-tasker and quick learner
-Strong managerial and leadership skills, ability to mentor, motivate and nurture managers and team members
-Strong sense of ownership and ability to deliver
-Ability to work in a dynamic work environment, adapting to change
-Bachelor’s degree
Required Experience:3-4 שנים
Locations:מרכז
Location:פתח תקווה
Sub Categories:מנהל/ת מוקד
Job Scopes:משרה מלאה

.Net Backend Developer

לפני 15 שעות
שלח קורות חייםהוסף לסל
We’re looking for a team player – collaborates with others, share knowledge via design and code reviews and tech talks. Takes ownership of solutions from design all the way to working in production. Cares about quality. Is this you?

What’s the job?

Take an active role in defining the shape of the future of online payments. You will have an opportunity to shape the development paradigm and capacity of our platform.
Job Requirements:Have you done this kind of stuff? 

More than 4 years’ programming experience using C# / .Net technologies - a Must!
Work in an agile development environment.
Database usage experience and understanding (SQL Server/Oracle)
Multi-threaded experience and understanding
Experience developing WebAPI, REST

Not a must but a great advantage:
Experience with messaging queues such as RabbitMQ.
Experience with Microservices app
Required Experience:3-4 שנים
Locations:מרכז
Location:פתח תקווה
Sub Categories:NET.
Job Scopes:משרה מלאה

Director of CRM

לפני 15 שעות
שלח קורות חייםהוסף לסל
We’re looking for a smart, innovative and high-energy professional to head our global fast-growing CRM team. If you’re the kind of person that loves to get stuff done, collaborate with colleagues all over the world, business oriented, passionate about customer experience and interested in joining a fast growth global company that is trusted by the world’s top digital brands and truly cares for its customers, join us at Payoneer!

What’s the job? 
-Design and execute a comprehensive CRM strategy, driving the funnel from the moment new leads are generated, through sign up, conversion to first activity, retention, upsell and win-back, maximizing the lifetime value of every single customer and optimizing their experience within Payoneer
-Deepen our relationship with new and existing customers, promoting additional services and educating them on how to benefit more from what Payoneer can offer them – create wise educational campaigns for our customers to see clearly ‘what’s in it for them’ at every step of their lifecycle
-Manage CRM funnels and segmentations to allow for more personalized, targeted communication
-Build a worldwide lead nurturing strategy to optimize the conversion of leads into customers, working closely with sales and customers success teams to make it a joint effort and success
-Manage the customer contact strategy via multiple channels including email, SMS, in-application messaging, push notifications and more
-Assessing new tools and capabilities to ensure we are using the best technologies and strategies to deliver the results  
-Lead localized marketing strategies to increase success within specific countries and verticals, aligning with leadership within countries and business lines
-Develop and define strong monitoring capabilities and KPIs to measure performance of marketing activities, converting data into actionable insights for marketing
-Develop frameworks (such as segmentation and KPIs) to align product, marketing and data teams with retention objectives
-Build and maintain a test and learn roadmap to continually optimize the performance of all customers lifecycle marketing activities
-Lead the CRM department, currently including 4 teams, 15 people (marketing data developers, email marketing managers, CRM managers and analysts) in achieving aggressive targets and creating constant value
-Build strong working relations with teams outside of marketing including Sales, Customer Success, Partnerships, R&D, Data, Product and Operations to improve business processes
Job Requirements:Have you done this kind of stuff?
-Bachelor's degree
-8+ years of experience in marketing with a focus on CRM in a high-growth global company with a strong background in customer conversion and retention, and campaign management/marketing automation tools
-Strong business-oriented thinking combined with a technical approach
-Top-notch leader with strong communication skills, experience managing a sizable global team, with a strong work ethic who can inspire others to go the extra mile
-Strong data analysis skills and ability to focus sharply on driving incremental value, as a ‘way of thinking’
-Excellent written and verbal communication skills in English
-Comfortable operating in a fast-paced and self-driven environment
-Ability to take direction, work under pressure, build great relationships with colleagues across functions and always remain exceptionally well organized
-Strong organizational and time-management skills, with ability to multi-task and meet tight deadlines
-Motivated by working in an informal, entrepreneurial, roll-up-the-sleeves culture
Required Experience:7 שנים ומעלה
Locations:מרכז
Location:פתח תקווה
Sub Categories:מנהל/ת שיווק
Job Scopes:משרה מלאה
Mandatory Requirements
Do you have high level of English?
Do you have at least 6 years of experience in CRM?
Have you managed multiple teams?
שימו לב: לא ניתן לשלוח קורות חיים למשרה זו ללא אישור דרישות החובה

R&D Team Leader

לפני 15 שעות
שלח קורות חייםהוסף לסל
We’re looking for a technology enthusiastic Team Leader with a drive for excellence and out of the box mindset to satisfy business needs in a complex payment solution environment.

What’s the job?
-Collaborate closely with Product, DevOps, Support and other R&D teams
-Lead a team of software engineers (+QA) who are working closely with product management for achieving business goals
-Putting special focus on team growth challenges
-Provide technical authority to your team by demonstrating an hands-on leadership style
-Responsible for the overall design, development, architecture, code quality and production environment deployment of your team
Job Requirements:Have you done this kind of stuff?

-B.Sc in computer science or equivalent
-5 + years’ experience as a server side developer - all the way from DB to UI (Using C#, .net -Must!, REST WEB API and Queues)
-3+ years’ experience with advance SQL (MSMSQL\Oracle\MySql)
-3+ years’ of managerial experience -must
-Broad knowledge of OOP and design patterns
-Team player attitude and mentality
-Experienced and passionate about managing and growing people
-Experience in engineering best practices (code-reviews, testing coverage, agile methodologies).
-Ambitious and eager to learn new things.

Nice to have:
-Experience with frontend technologies like Angular, React.
-Experience with RabbitMQ / Redis / Entity Framework.
-Good understanding of Agile/Scrum.
Required Experience:5-6 שנים
Locations:מרכז
Location:פתח תקווה
Sub Categories:C#, ראש צוות
Job Scopes:משרה מלאה
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