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דרושים Plus500

Plus500 is a global software company which developed and successfully operates a leading online trading platform for retail customers. The company allows its customers to trade CFDs internationally in more than 2,200 different underlying financial instruments in more than 50 countries. The company was founded in 2008 by six Technion alumni, and is listed since 2013 on the London Stock Exchange. Plus500 is the Main Sponsor of Atl?tico de Madrid Football Club. The company's headquarters is located in Matam, Haifa.

Customer Support Representative

לפני 4 שעות
שלח קורות חייםהוסף לסל
Plus500 is looking to hire a Customer Support Representative that will be responsible for the interactions between our company and our customers.

Customer Support Representative in Tier 3 provides a more experienced and detailed support services to Plus500 customers escalated.
The position includes communication with the Support team agents and other internal departments in order to resolve and investigate issues escalated.
Job Requirements:- High level of written English/Hebrew
- Previous experience in the Tier 3
- Ability to adapt changes and work under pressure.
- Ability to apply judgment based on general guidelines.
Required Experience:ללא נסיון
Locations:צפון
Location:חיפה
Sub Categories:תמיכה
Job Scopes:משרה מלאה

Back Office Operator

לפני 5 שעות
שלח קורות חייםהוסף לסל
As a part of the Back Office team, The team's responsibility is to perform ongoing monitoring on suspicious activity on customers’ accounts, to make sure that users do not attempt to defraud the company and to enforce anti-money laundering procedures.

Responsibilities:

- Withdraws approval (prior to approving, authentication of customer activity).

- Communicating with processors

- Resolving queries regarding deposits and withdrawals

- Performing reconciliations

- Monitoring for fraudulent activity, including scalping, credit card theft, anti-money laundering etc.

- Anti-fraud and AML process control - presenting chargebacks and monitoring any fraudulent activity from customers.
- Analyzing fraud patterns and monitoring of suspicious customers
Job Requirements:Requirements:

- B.A degree in Economics/ Business or other relevant degree- Mandatory

- Previous knowledge in the capital market- Advantage

- High skills in problem resolution and decision making

- Team player

- Attention to details

- Strong sense of responsibility

- English- high level in writing.
Required Experience:ללא נסיון
Locations:צפון
Location:חיפה
Sub Categories:Back Office - כספים
Job Scopes:משרה מלאה

Content writer & Social Media Specialist

לפני 6 שעות
שלח קורות חייםהוסף לסל
Are you a professional in social media platforms? Do you have a knack for converting complex ideas into actionable information? If so, this is the perfect position for you!

What we're looking for?

Someone who thinks, breathes and lives Social media, creative writing and can work with marketing managers and designers to create:

Engaging content in our social media pages (e.g. original text, photos, videos and news) on a weekly bases.
Social media positive presence
Articles, blog posts and other SEO related content
Digital creative content
Email campaigns, Push and In-App communications
In addition we are looking for someone who can:

Perform research on current benchmark trends and audience preferences
Establish influence's relationship via social media groups and pages.
Work with our Organic Marketing team to monitor organic performance and user
Job Requirements:- Native English speaker or mother tongue level - must
- Experience as a Social Media Manager or Community Manager in a global company- must
- Marketing-orientated mindset – Must
- IDF spokesperson - Advantage
- Excellent knowledge of Facebook, Twitter, YouTube, Instagram
- Content writing capabilities
- A multi-tasker team player with presentation and communication skills
- Experience in the world of finance – Advantage
- Experience in content writing for SEO and ASO – Advantage
- BA degree in a related field – Advantage
Required Experience:1-2 שנים
Locations:צפון
Location:חיפה
Sub Categories:כתיבת תוכן, מנהל שיווק דיגיטל
Job Scopes:משרה מלאה

AML operator- temp position

13/03/2020
שלח קורות חייםהוסף לסל
Plus500 is looking to hire an AML operator for a temp position.

Review client identification documents, payment method ownership verification and screening potential clients against global lists of Sanctioned or Politically Exposed People. Monitor performance of the 1st level AML team, as well as provide counselling and handle their escalated cases. Serve as Plus500 center of knowledge for the various documents regulatory acceptance guidelines and potential fraud related to them.

Review escalated identification documents.
Review escalated payment method ownership verification.
Handle escalated AML review queues.
Report positive and potentially positive screenings to MLROs.
Handle incoming tickets from customer support.
Perform routine quality control over 1st level AML team.
Job Requirements:Academic degree
Ability to work fast under pressure
Working shifts on Fridays and holidays
Attention to details
Good level of English
Required Experience:ללא נסיון
Locations:צפון
Location:חיפה
Sub Categories:Back Office - כספים
Job Scopes:משרה זמנית
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