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You are required to reach potential patients who have expressed an interest in our treatment programs.
Facilitation and coordination of appointments for patients across the United States is then required.
Your line function includes dealing with patients without cover and selling the programme to medically qualified patients.Developing personal relationships with both patients and clinics in an empathetic and controlled manner is a must.
Target achievements is a critical part of the role.
* English and Spanish speakers
• Building a relationship with customers
• Coordinate between clinics & customers
• Deliver to customer knowledge on how to maintain and navigate the product
• Ability to handle inquiries and questions from customers and respond accordingly and timely.
• Communicate with Team Lead when necessary
• Communicate with Customer Support regarding Customer complaints