- חסוי -
Reputation Management Specialist:
We are looking for a Reputation Management Specialist be a part of our expanding marketing team.
This position is responsible for overseeing all online reputation management for the company in order to address any negative or false comments.
The right candidate will have a detail-oriented mindset and a positive attitude to contribute in a meaningful way to meeting our customers needs as well as the company goals.
• Develop strategies to increase online reviews and help improve ratings across locations
• Crafting actively monitor mentions of your brand on websites and social media
• Implementing best practices to solicit online reviews from customers
• Crafting online review responses and communicating directly with customers
• Act as a liaison between customers and other team members to proactively resolve issues
• Provide support to team members within and outside the marketing department
• 2+ years of experience in online reputation management and social media required
• A bachelor's degree in a related field is preferred (for example: business, advertising, marketing, or communications)
• Exhibit excellent verbal, written, and presentation skills
• Function at a high level in a fast-paced, deadline-driven environment
• Demonstrate strong analytical and problem-solving skills with an ability to draw conclusions and take appropriate action
• Experience with ORM in forums, sites, and social media
• Maintains a positive attitude and remains flexible in times of volatility and change