We’re looking for an excellent and experienced solution manager to join Solutions Taemin Ops&Services and take part in developing the fintech industry’s leading cross-border payment platform for marketplaces and other businesses. You will join a dynamic and fast-paced environment and work with cross-functional teams to design, build and roll-out products that deliver the company’s vision and strategy. You will use data and feedback from internal stakeholders to define and drive new solutions for new products and features.
Is this you?
What’s the job?
Setting the solution vision and strategy by understanding ops teams needs and improve workflows between those teams.
Working closely with other teams to define requirements and ensure the end-to-end high-quality product delivery
Translate business and operational needs to technical requirements.
Identify the impacted parties and dependencies such as operations, compliance, knowledge, product, analytics, business partners.
Create proposed solution and lead it to launch and ongoing tracking.
Collaborate closely with product department to ensure operational teams processes are factored into new product development plans and designs, and to integrate solutions to identify user experience issues in upcoming versions
Come up with initiatives to improve the operational processes and flows.
Have you done this kind of stuff?
2 years’ experience in operational product management roles. Preferably with experience in Fintech, Banking, Payment & credit-card industries
Strong interpersonal skills leading and driving execution with cross-functional teams
Proven ability to execute complex projects in mid-size organizations
Excellent written, verbal and presentation communication skills across technical and non-technical stakeholders
Familiar with web methodologies for B2B and B2C including UX and UI definition