- חסוי -
Waves Audio, the world-leading provider of audio software and hardware solutions, is looking for a competent IT Support Specialist to provide fast and useful technical assistance on computer systems. The IT Support Specialist is required to answer queries on advanced technical issues and offer advice to solve them. The position is located at Waves’ main offices in Tel Aviv but due to the Covid-19 virus the position will be home based.
Provide professional and efficient IT support to Waves employees
Supporting Waves employees in Israel and offices abroad
Configure and maintain all technical equipment including, computers, printers, switches, IP phones, conference rooms etc.
Desktop & laptop installation and configuration.
Installation & maintain development environments
incidents’ troubleshooting solutions for the specific needs of our employees
Required Skills and Experience:
2+ years’ experience in desktop support
Windows & Mac OS knowledge, Linux advantage.
Familiarity with Microsoft 365 environment
Experience in SCCM and other deployment tools.
PC & network connectivity knowledge.
Previous computer installation experience.
Good technical English (reading, writing, and speaking).
Advanced troubleshooting capabilities.
Working in global companies – an advantage.
Ability to work independently and as Team player
Multi-tasks skills and ability to work in a dynamic environment
Customer orientation and great communication skills.
Highly motivated person to work and learning