Retention Department Manager

תיאור משרה

Manager Positions – Dubai, UAE
Location: Dubai
We are looking for experienced leaders to take on managerial roles in a well-established, international company with years of proven success in the market. If you have a background in the FX industry and a track record of leading retention teams, this opportunity is designed for you.
What’s on Offer:
High base salary – secure and competitive
Generous commissions + performance-based rewards
Leadership opportunity in a stable, reputable organization
A chance to build your career in Dubai, one of the world’s most dynamic business hubs
Key Responsibilities:
Lead and manage the FX retention department, ensuring consistent achievement of sales and retention targets
Recruit, train, and mentor team members to maximize performance
Develop and implement strategies to optimize client retention and revenue growth
Motivate and guide agents, setting clear goals and driving accountability
Report directly to senior management, providing updates on KPIs and team performance
Foster a professional, high-energy environment where results are the priority