Gauzy• Technical focal point for customers in Israel and abroad • Supporting incidents, troubleshooting of hardware and software installations, and infrastructure build outs for new projects • execute customer training on the technology and production process Regularly collaborate with the sales department to evaluate and implement technical solutions for new opportunities • Work closely with the R&D department to investigate the root cause of technical issues reported by customers
Job Requirements:• Degree in engineering / Practical engineering in the HW electronics field • At least 3 years' experience in the field of Customer service experience in the HW / System on the field • Experience with DVM, & soldering capabilities • Logical thinker & strong problem solving / Troubleshooting skills • Strong records keeping and documenting capabilities • Experience in SAP is an advantage