שלח קורות חייםהוסף לסל
דאטורמה טכנולוגיותAs a member of Training Team, the Training Producer will develop and deliver high quality and user friendly product training materials for internal and external platform users.
The Training Producer will hold the general responsibility to maintain and develop the “Datorama Success Center”, track its usage, and boost usage for all Training Materials throughout the Company.
The Training Producer will also be in charge of coordinating “Datorama University”, which is New Employee Training once every few weeks.
The Training Producer will collaborate with the Product Specialist and Training Writer within the Training team, as well as with the Product Team, Customer Success, Tier 2 and other internal teams, in order to gather information and perform research for the creation of new Training Materials.
Additional responsibilities will include:
Creating video tutorials to train on features and working processes in the platform.
Building Training Presentations to train our users on various features.
Coordinating the production of training materials by 3rd party vendors (graphic designers and video tutorial producers).
Managing and maintaining the Datorama Success Center, while uploading new materials, tracking its usage, and spearheading its future development.
Assisting to set up and build demo accounts and dummy data sets for training purposes.
Running “Datorama University program” for new hires, scheduling its timeline and coordinating with the instructors.
Pushing to increase general usage of training materials across all users.
Job Requirements:English - Native speaker
Relevant BA degree in Training Development / BA in Social Science
3+ years’ experience as a Training Producer in a global company, creating user guides, “How to” video tutorials, training presentations etc.
Hands on experience in training development software such as Camtasia, Storyline, PowerPoint and HTML
Project management skills and ability to multi-task
Knowledge of Real-time communications (tool tips, UI guides such as Walk me / UserIQ, user forums) Advantage
Vast familiarity with Excel and analytics reports or Databases – Advantage
Knowledge of usability and human factors principles – Advantage
To be successful in this role, we need someone who has:
Proven experience making technical content accessible to audiences who have mixed levels of expertise.
The ability to learn highly technical products quickly, by interviewing product managers and subject-matter experts, performing independent research, and experimenting with the platform.
Experience working in Agile development environments - the motivation and ability to be productive in a fast-paced, dynamic environment.
Ability to work with geographically distributed team members.
Self-direction, flexibility, and an eagerness to learn.
Working knowledge of BI / Marketing intelligence / Analytics tools -Advantage.
Required Experience:3-4 שנים
Locations:מרכז, השרון, השפלה
Sub Categories:הדרכה / הטמעה, כתיבה טכנית, משרות הייטק כללי