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טרדיגו בע"מSenior Support Engineer L2/3 job description
The support engineer provides high-quality technical support for Fluent’s rapidly growing customer base. As an expert in both the infrastructure and applicative aspects, the engineer will support both technical and non-technical end-users. Scripting and documentation project will also be included.
Monitor an operational financial system
Interact with customers in the US/EU as tier-2/3 support
Taking ownership of technical issues, and working with our Development group to resolve more advanced issues when necessary.
Perform configuration modifications, Documenting troubleshooting and problem resolution steps
Work closely with R&D
3+ years experience in a similar role
Job Requirements:Desired Skills & Experience
Linux knowledge : analyze logs , regexp, processes
Experience as support Engineer for production environments
Scripting: one of bash, python, Perl, Cshell
Basic Network knowledge, telnet, TCP/IP
Must - working hours include weekends and Jewish holidays
Must - working hours include 23:00 to 07:00, IL time
Must - the job is in Jerusalem.
Financial background: FIX protocol, FX trading,
Experience with Jira
Experience with SVN
Experience with C++
Required Experience:3-4 שנים
Sub Categories:תמיכה, DevOps, הדרכה / הטמעה