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Kornit Digital develops, manufactures and markets industrial and commercial printing solutions for the garment, apparel and textile industries. Leading the digital textile printing industry with our revolutionary NeoPigmentTM process including an integrated pretreatment solution, Kornit Digital caters directly to the needs of both designers and manufacturers. Founded in 2002 by seasoned professionals with extensive experience in the digital printing industry, we are the only company to provide our customers with a complete digital printing solution, from start to finish. We insist that customers should enjoy the best of the best-software, support and high-end technology, all in an environmentally sustainable wa For more info: www.kornit.com
CRM Team Leader
לפני 2 שעותשלח קורות חייםהוסף לסל
Kornit Digital, a leading-edge company that develops, manufactures and markets state-of-the-art printing solutions for the textile, garment & apparel decorating industries is looking for a CRM Team Leader.
Management and maintenance of CRM software end to end including related software, and managing analysts and developers.
Reports to: Business Application Manager
Location: Park Afek, Rosh – HaAyin
What will you do?
* Continuous improvement of CRM tools and process
* Data Management – quality, integrity, security and backup of data
* Management of supporting CRM application software such as contact center and marketing automation
* Leading the CRM team which includes internal and external business application analysts and developers
* Characterization of specific needs to existing processes or implementation of new processes in service cloud
* Supporting the team with characterization of specific needs to existing processes or implementation of new processes in sales, service and marketing cloud
* Managing implementation of new projects in CRM (planning milestones, communication to users, support after go live)
* Evaluating and prioritizing CRM tasks and projects
* Control, support and design new and existing interfaces between the CRM and the organization's systems
* Planning the application upgrades and communicating them
* Hands on position (50%)
Management and maintenance of CRM software end to end including related software, and managing analysts and developers.
Reports to: Business Application Manager
Location: Park Afek, Rosh – HaAyin
What will you do?
* Continuous improvement of CRM tools and process
* Data Management – quality, integrity, security and backup of data
* Management of supporting CRM application software such as contact center and marketing automation
* Leading the CRM team which includes internal and external business application analysts and developers
* Characterization of specific needs to existing processes or implementation of new processes in service cloud
* Supporting the team with characterization of specific needs to existing processes or implementation of new processes in sales, service and marketing cloud
* Managing implementation of new projects in CRM (planning milestones, communication to users, support after go live)
* Evaluating and prioritizing CRM tasks and projects
* Control, support and design new and existing interfaces between the CRM and the organization's systems
* Planning the application upgrades and communicating them
* Hands on position (50%)
Job Requirements:?What should you have?
* Bachelor's degree in Industrial Engineering / Computer Science
* Domain expertise in Salesforce CRM in Service, Sales and Integrations to external systems (ERP, call center, marketing automation) – at least 4 years of experience
* Strong technical deployment experience of IT projects in CRM, Sales and Service (planning, development, testing, deployment, support and communicate)
* Knowledge and understanding of service processes (contracts, entitlements, working with spare parts) in a global company
* Excellent analytical and hands-on problem-solving skills
* Managing teams of analysts and developers - Minimum 2 years
* Outstanding interpersonal and collaboration building skills, able to work well in a cross-functional, matrix management environment
* Great presentation skills
* High-level English
* Experience with Pardot / Priority /moving from Classic to Lightening / CPQ – an advantage
* Bachelor's degree in Industrial Engineering / Computer Science
* Domain expertise in Salesforce CRM in Service, Sales and Integrations to external systems (ERP, call center, marketing automation) – at least 4 years of experience
* Strong technical deployment experience of IT projects in CRM, Sales and Service (planning, development, testing, deployment, support and communicate)
* Knowledge and understanding of service processes (contracts, entitlements, working with spare parts) in a global company
* Excellent analytical and hands-on problem-solving skills
* Managing teams of analysts and developers - Minimum 2 years
* Outstanding interpersonal and collaboration building skills, able to work well in a cross-functional, matrix management environment
* Great presentation skills
* High-level English
* Experience with Pardot / Priority /moving from Classic to Lightening / CPQ – an advantage
Required Experience:5-6 שנים
Locations:מרכז
Location:ראש העין
Sub Categories:מיישם, מנהל מערכות מידע, תמיכה
Job Scopes:משרה מלאה
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