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סקטור: הייטק
מספר עובדים: 101-500
כתובת: היצירה 13, פתח תקווה, ישראל
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דרושים Payoneer

הסטארט-אפ פאיוניר (Payoneer) אחראי לפיתוח של מערכת תשלומים מקוונת. פאיוניר מאפשרת חיוב, לאחר שמשתמש התחייב מראש על סכום מסויים, או תשלום על גבי הרשת. שירות נוסף אותו מספקת Payoneer הוא הוצאה של כרטיס דמוי כרטיס אשראי, תחת שם המותג מאסטרקארד. כרטיס זה מאפשר משיכת מזומנים מחשבון פאיוניר בו נטען כסף מראש, מכל מקום ברחבי העולם.

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חשב מסלול

Customer Care - Training Instructional Designer

לפני 1 שעות
שלח קורות חייםהוסף לסל
We’re looking for an independent, creative, motivated professional able to fully understand the business and translate that knowledge into interesting training. is this you?

What’s the job? Develop training materials for our global Customer Care team as they advance in their position from entry-level to highly advanced. Utilize your technical skills to create branded, high quality training on multiple systems and coordinate their consumption with our global team.

We’re looking for someone who will...

Develop training content: qualification courses, lesson layouts, exercises, written manuals, presentations, handouts, etc.
Develop digital training content: e-learnings, videos, etc.
Operate an organizational LMS
Identify and define departmental needs and develop the appropriate learning solutions
Work with multiple interfaces and systems
Mentor department trainers
Job Requirements:Have you done this kind of stuff? 
Minimum of one-year experience as Instructional Design
Proficient in developing lesson layouts, e-learnings and learning videos
Experience with LMS platforms
Experience and proficiency with articulate storyline
Very high level of English, including excellent grammar and spelling
Able to work independently and in a team
Good people skills
Able to multi-task
Degree in Instructional Technologies
Advantages:

Experience working in financial organizations
Required Experience:1-2 שנים
Locations:מרכז
Location:פ"ת
Sub Categories:הדרכה
Job Scopes:משרה מלאה

Risk Team Leader

לפני 2 שעות
שלח קורות חייםהוסף לסל
Have we got a job for you?!

Risk Team Leader, Petah Tikva,

Build Your Career | Have Fun | Make a Difference

If you’re the kind of person that loves to get stuff done, collaborate with colleagues all over the world and is interested in joining a fast growing global company that is trusted by the world’s top digital brands and truly cares for its customers, join us at Payoneer!
Check out our values

 

We’re looking for a self-learner, proactive thinker, and a strong leader who works well under pressure, creative with an entrepreneurial spirit.

 

What’s the job? 

Leading a team of analysts who operates our compliance monitoring efforts, handling high profile reviews, spotting trends and implementing operational risk policy and procedures in line with regulation
Managing the team to achieve its operational objectives, take on new tasks, manage workloads and analysts’ professional development.
Improving effectiveness, designing flows automation, and setting in place new checks and controls.
Job Requirements:Have you done this kind of stuff?

At least 2-3 years proven track of successful managerial experience is a must
Degree graduated or equivalent experience
High level of written and verbal communication skills
Proven strong cross-team collaboration skills
Well organized, energetic individual with a can-do approach
A problem solver, experienced working under pressure
Have a flexible attitude and ability to cope with changing requirements in a fast paced environment
An independent thinker, who has initiative and is able to see processes through
Excellent English level (written and spoken) is a must
Not a must but a great advantage  

Experience in the world of online payments
Required Experience:3-4 שנים
Locations:מרכז
Sub Categories:משרות הייטק כללי
Job Scopes:משרה מלאה

Payments Investigations Team Leader

לפני 2 שעות
שלח קורות חייםהוסף לסל
We’re looking for an enthusiastic team leader to manage a new payment operations team within our Payments Team.

 

What’s the job?

Leading a new team within the Payments Team which focuses on complicated payments and risk scenarios.
Correspond with customers, banks, acquirers, and auditors.
Build Dispute Management and Chargeback policies from different payment schemes – credit cards and direct debit.
Investigate and suggest proactive fraud and risk mitigation plans.
Research, monitor, and resolve fraud reports.
Maintaining day to day operations, reviewing change requests to existing rules while understanding the different implications of each change.
Interact with different departments, including Risk and Compliance, Product, Customer Care, as well as other teams within the Payments Team.
Proactively identify areas of opportunity and suggest projects to mitigate risk.
Full time position in a highly dynamic FinTech environment.
Job Requirements:Have you done this kind of stuff? 

Experience working with international banks, payment facilitators or acquirers in the risk\fraud\payments teams – a must      
3+ years of experience leading a payments\risk team
An excellent problem-solver with strong analytical skills
Confident taking ownership of flows and making decisions in a fast-paced environment with minimal documentation and process
Able to deal with ambiguity and manage changing priorities
Required Experience:3-4 שנים
Locations:מרכז
Sub Categories:משרות הייטק כללי
Job Scopes:משרה מלאה

Customer Approval Department - Data Analyst

לפני 4 שעות
שלח קורות חייםהוסף לסל
We’re looking for a data and operational oriented individual who is able to turn data into operational insights and collaborating with many stakeholders including managerial and technical interfaces.

Is it you?

What’s the job?
-Create and deliver accurate, detailed, timely and user-friendly reports and dashboards with interpretation and insights.
-Collaborate with various roles in the organization: working with technical and knowledge teams on design and implementation and with management to prioritize Operational needs.
-Work with key metrics and implements control tools to validate them.
-Deal with lateral ad hoc requests.
Job Requirements:Have you done this kind of stuff?
-1-2 years experience in an analytical role
-Excellent excel skills
-Good SQL Knowledge
-High level of English
-Experience in a fast growing environment
-Critical thinking
-Passion for data and mining insight from data
-Good communication and presentation skills
-BA in Statistics/Economics/ industrial Engineering and Management

Not a must but a great advantage:
Experience with BI tool
Required Experience:1-2 שנים
Locations:מרכז
Location:פ"ת
Sub Categories:אנליסטים, Back Office - כספים
Job Scopes:משרה מלאה

Marketing Data Developer

לפני 5 שעות
שלח קורות חייםהוסף לסל
What’s the job?

Planning, building and implementing marketing campaigns using complex SQL over CRM platform aiming to welcome new customers, increase customer lifetime value and prevent churn (conversion/retention/win-back).
Optimizing, developing and supporting processes and campaigns.
Executing segmented marketing activities, targeted at deepening and strengthening customer relation.
Analyzing and reporting on the effectiveness and performance of the campaigns.
Optimizing the Marketing Data interfaces and the integration with other systems within the Payoneer infrastructure.
Create customer loyalty (on the customer’s side) and extension of the customer’s life expectancy.
Create work processes with the company’s internal customers, understanding the needs and complexities in order to provide technological solutions – marketing, R&D, product and customer support.
Job Requirements:Have you done this kind of stuff?

Bachelor’s degree in Industrial Engineering/Information Systems or equivalent – a must.
2+ years of experience working with SQL on a deep level – a must
Knowledge and experience working with databases
Excellent analytical and technical capabilities.
Good organizational skills with attention to details.
Ability to multi-task and perform under tight deadlines and pressure.
Ability to work both independently and in a team environment.
Self-learner.
Service-oriented.
Strong project management skills.
Creative and strategic thinking.
Good verbal and written English skills.
Not a must but a great advantage

Experience with Microsoft SQL Server, including stored procedures, functions etc.
Advanced Excel skills, familiarity with statistics or other analytical techniques (SPSS, SAS)
Experience with information system, reporting, data mining, ETL, DWH, BI and BO
Experience in working with different communication channels (email, SMS, popup, push notification, Wechat etc.) and campaign management systems
Required Experience:1-2 שנים
Locations:מרכז
Location:פ"ת
Sub Categories:מנהל שיווק הייטק
Job Scopes:משרה מלאה

Production Services

לפני 5 שעות
שלח קורות חייםהוסף לסל
What’s the job? Providing technical consultation on various Payoneer technologies related to the core business. The group collaborates with various departments like R&D, cyber security team, IT, product & worldwide business groups helping to identify proactively technical trends and initiate complexes investigations.

We’re looking for a creative problem solver to join our Production Services group. Highly developed interpersonal skills, motivated team player who will help drive the team forward, self-learner and out of the box thinking. Is this you?
Job Requirements:Have you done this kind of stuff?

At least 2 years experience in production support or similar positions (Tier 3 or 4)
Experience in data analysis and Structured Query Language (SQL) writing skill- Must
Motivated team player who will help drive the team forward
Highly analytical
Willingness to work flexible and sometimes long hours as workload demands
Communication skills in English
Not a must but a great advantage 

Familiarity with scripts such as Python, Power-shell
Familiarity with Fintech technology
At least 1 year experience in maintaining IIS and Web services
Required Experience:3-4 שנים
Locations:מרכז
Location:פ"ת
Sub Categories:Python, PL \ SQL
Job Scopes:משרה מלאה

Customer Care Associate

לפני 23 שעות
שלח קורות חייםהוסף לסל
We’re looking for a passionate, dedicated, patient, multitask, tech savvy, positive, emphatic and professional customer care associate to join our beautiful family and help us to provide service to our millions of customers around the globe!

Is this you?

What’s the job?

-Effectively handle customer inquiries via phone, chats and emails
-Provide delightful service to our customers. Take ownership of customer queries and find creative solutions
-Ability to multitask between few systems such as Payoneer CRM and more.
-Maintain high level of knowledge of Payoneer products, services and procedures
-Commitment to meet department requirements like Service Level Agreements, performance metrics etc
-Communicate effectively with other departments to maintain customer satisfaction
-Educate our Customers about Payoneer product. Simplify and recommend services to meet customer’s needs.
Availability to work:
-8 hour shifts/5 times a week
-At least 2 evening shifts per week
-Paid 3 weeks training period once you join
Job Requirements:We’re looking for:
-Native level: Russian*, Spanish* or English speaker
-Excellent command on written and spoken English*
-Service-oriented, passionate about providing delightful service to our customers
-Positive communication and attitude
-Multi-tasker, fast typing skills
-Self & Quick learner
-Flexibility and availability to embrace change
-Excellent computer Skills
-Experience in working in a goal-oriented environment
-Previous customer service experience – advantage
Required Experience:1-2 שנים
Locations:מרכז
Location:פ"ת
Sub Categories:שירות לקוחות, מוקדנים, טלפנים
Job Scopes:משרה מלאה, משרה חלקית, משרה זמנית, משמרות
* המשרות באתר מיועדות לכל, ללא הבדל מין וגיל
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