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Payoneer empowers global commerce by connecting businesses, professionals, countries and currencies with its innovative cross-border payments platform.
With Payoneer’s fast, flexible, secure and low-cost solutions, businesses and professionals in both developed and emerging markets can now pay and get paid globally as easily as they do locally.
Additionally, thousands of leading corporations including Google, Airbnb, Amazon and Getty Images rely on Payoneer’s mass payout services.
Here at Payoneer we celebrate diversity and believe that our people are our greatest resources. We work hard to get things done and never forget to have fun along the way.
The Customer Approval Department oversees and operates Payoneer’s end-user onboarding process. CAD combines service-orientation with enforcement of industry Compliance standards, aiming to ensure smooth customer experience while keeping Payoneer compliant with KYC/AML regulations.
On a daily basis, CAD members review applicants’ information and documents, using a combination of internal and external policies and tools. CAD makes the decision to approve/decline/add requests for the applicant to provide additional info/docs that will help reconsider the application.
In addition to the initial onboarding process, CAD also performs reviews on various service requests (withdrawal, opt-in card, additional payment methods) and reviews existing accounts as activity increases, in order to reinforce KYC protocols.
CAD collaborates with various business departments, such as AMs and BizDev, as well as operational departments including CC, PAD, Risk, GBT.
What will you do ...
Review the applications of individuals registering to use Payoneer products,
Analyze their personal details, look for unusual patterns, and communicate directly with them when relevant.
Work closely with the Customer Support Department, Risk Management Team, and various other operations teams.
Job Requirements:Mother-tongue level English (reading, typing)
Service-oriented approach with great communication skills
High attention to details and patterns
General knowledge of computers and Microsoft Office applications
Full time, Competitive hourly based wage
Available for a long-term commitment
Required Experience:ללא נסיון
Locations:מרכז, השרון, השפלה
Sub Categories:משרות הייטק כללי