Payments Operator

Detection and resolution of potential technical issues in coordination with the development team and external payment providers
Analysis and monitoring of transactions approval ratios
Authentication of customer financial and trading activity and processing of withdrawals, based on a set of decision-making tools
Reconciliation of transactions between payment providers and internal systems
Communication with payment providers and Finance teams to ensure accurate reporting
Resolution of payment-related customer queries, escalated by the customer-oriented teams
Requirements
Impeccable attention to details
B.A. in Economics/ Business/ Statistics or another relevant degree - Mandatory
English – high level in writing – Mandatory
Strong quantitative and analytical competency
Ability to perform well under pressure
Strong sense of responsibility
Proficiency with Microsoft Excel, including fluency with Excel formulas and functions
Team player
Data analysis experience - Advantage
Working Days: Monday-Friday