Unified Communication Manager

תיאור משרה

The Unified Communications Manager role focuses on managing the Unified Communications (UC) infrastructure, with a keen eye on Microsoft Teams, Poly, and Meeting Rooms, ensuring these services meet high standards.
Candidates must bring over 10 years of experience in video systems and conference room technology, specifically with expertise in CVI, Poly, and Crestron Infrastructure, Microsoft.
Core responsibilities include overseeing global UC services, spearheading improvements, and maintaining strong relationships with vendors to ensure Service Level Agreements (SLAs) are achieved.
The position entails mentoring team members, leading worldwide conferencing operations, and continuously seeking operational enhancements to increase productivity and service quality.
Accountability extends to the effectiveness of the UC platform, requiring coordination with IT services, prudent management of investments, and adherence to relevant policies and procedures.