IT System Admin

תיאור משרה

Provide IT technical support to employees & company and maintain IT infrastructure (software, hardware, security, network, etc…)
Troubleshoot, investigate, and solve complex IT issues related to:
Computers\servers software & Hardware (system configuration, software management, maintenance, and upgrades)
Operating systems (Windows, Windows Servers)
Network infrastructures (LAN, WAN, VPN)
Company IT systems and business applications
IT Security Events
Manage IT Support tickets queue according to the company's SLA and KPIs to provide quick, efficient, and professional support.
Research and recommend innovative solutions, and where possible, automated approaches for IT tasks.
" Leading and executing IT projects aimed at implementing and improving technologies and systems.
Work as per IT policies and guidelines (SLA, KPIs, etc.)
Assist IT Manager in diverse tasks and other duties as needed or assigned.