Field Networking Engineer
תיאור משרה
Established Jerusalem IT company with focus on SME and SMB customers is searching for an experienced field engineer to join our dynamic team. Candidate will join a team providing on-site diagnostics, support and consulting to our customers and will be working tightly with our NOC/remote support team to handle larger projects and support incidents.
Location: Jerusalem
דרישות התפקיד
Requirements
5+ years experience in IT support in the field
Networking background, including WiFi (Aruba, Ruckus) , switching and VLANs, VPN and routers/firewalls (Forti, Sophos), and experience with Israeli ISP WAN services (Fiber, 4G/5G)
Experience with Windows Server environments is a plus
Windows 11 endpoint support
macOS support, MDM platforms such as Jamf/Kandji is a plus
Experience with end user support for Microsoft 365 (Exchange Online, SharePoint, Teams)
Experience supporting Google Workspace is a plus
Strong cybersecurity awareness and sensitivity
Experience with RMM platforms (N-able) and PSA/ticketing systems (Autotask) is a plus
Desktop, laptop, and basic server hardware diagnostics (NAS experience a plus)
Experience with IP CCTV systems, access control, PoE networks is a plus
Valid driver’s license and willingness to work on-site, front facing customers
Fluent English and Hebrew
University degree – advantage
* משרה זו פונה לנשים וגברים כאחד.
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