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The engineer will be part of an innovative team that supports and helps develop the next generation of Container Development Tools. We are looking for a member with the right attitude to work in a team collaboratively, feed technological innovation, learn quickly and be self driven.
Provide Satisfactory technical solutions to customer issues
Debug issues effectively
Provide Best practices for our customers in the CI/CD area
Be a source of knowledge for the customer who is adopting Codefresh
Track issues in tickets while meeting SLA requirements
Work with RnD to ensure feedback loops for bugs and enhancements are complete
Minimum of 2-3 years of hands-on experience in supporting production systems
Clear, focused approach to debugging customer problems
Experience working with Cloud providers (AWS, GCP, Azure)
Previous experience working with Cloud SCM systems (Github, Bitbucket, Gitlab)
Understanding of CI/CD methodologies in the Software Lifecycle
Deep understanding of web-based applications and API architecture
Experience with Containers and Microservice architecture (ex: Docker, Kubernetes)
Deep Knowledge of Linux and comfort with Bash scripting
Have a intuitive “Customer First” mindset; ability to empathize
Strong English speaking and writing proficiency
Nice to Have
B.Sc. Degree in Computer Science (or related degree in Computer field).
Software Development skills. Priority for knowledge in Golang and Node.JS.
Previous experience in Automation