Unicargo is a globally integrated Transport and Logistics company providing international air and sea freight forwarding services to E-commerce business and entrepreneurs around the world.
The primary duty of an Courier-Express Agent is to review and process express shipment transactions, including all related activities and to provide excellent, proactive and timely customer service. Serves as the primary contact for all parties concerning assigned account contracts. Performs all duties correctly, cost-efficiently, and with independent judgment.
What youll do:
* Manage all aspects of international trade from origin to destination
* Interface with global logistics partners to coordinate international shipment
* Shepherd clients through the complexities of international trade
* Collaborate with the sales team to ensure the highest level of service possible
* Very good verbal communication skills and past customer service experience
* You have an obsession with client happiness. You succeed when they succeed
* You show next-level attention to detail
* Excellent analytical skills to recognize, circumvent and resolve problem situations
* Native English speaker
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