Customer Support

חולון |
1-2 שנים |
משרה מלאה
| לפני 20 שעות
תיאור משרה

Sapiens International Corporation (NASDAQ and TASE: SPNS) is a leading global provider of software solutions for the insurance industry, with a growing presence in the financial services sector. We offer integrated core software solutions and business services, and a full digital suite for the property and casualty/general insurance; life, pension, and annuities; and reinsurance markets. Sapiens also services the workers’ compensation and financial and compliance markets.

Our portfolio includes policy administration, billing, and claims; underwriting, illustration and electronic application; reinsurance and decision management software. Sapiens’ digital platform features customer and agent portals, and a business intelligence platform. With a 30-year track record of delivering to more than 500 organizations, Sapiens’ team of over 3,400 operates through our fully-owned subsidiaries in North America, the United Kingdom, EMEA, and Asia Pacific. For more information: www.sapiens.com.

Description
We are looking for an Operations Division system expert.
· A part of the Helpdesk team, based out of our headquarters.
· Providing remote system support to global users.
· Conducting new module training.
· Partake in implementations as defined by IT Project Managers.
Writing user manuals.

דרישות התפקיד

Desired Skills and Experience
Bachelor's degree in Computer Science or related field or an equivalent work experience.
Experience offering application user support.
Experience conducting user training.
Experience conducting software implementation.
Travel Requirement: Must be willing to travel on occasion as required by project needs.