Back Office- Anti Fraud Operator

חיפה |
1-2 שנים |
משרה מלאה
| לפני 14 שעות
תיאור משרה

Plus500 is looking for a talented individual to join the Anti Fraud Team. The Anti Fraud team is responsible for monitoring all types of fraudulent activity in the Plus500 platform, handling group customers’ chargeback claims, constantly searching for the best fraud prevention solutions.



Responsibilities:

Attending and resolving fraud-related customer queries
Daily checks of fraud-related reports and alerts
Handling customers’ chargeback claims by representing the cases to the external payment processors
Anti Fraud team protocols review and optimization
Authentication of customer financial and trading activity and processing of withdraws, based on a set of decision-making tools

דרישות התפקיד

B.A. in Economics/ Business/ Statistics or another relevant degree - Advantage
Strong quantitative and analytical competency
Impeccable attention to details
Ability to work with various and complex protocols
English – high level in writing – Mandatory
Proficiency with Microsoft Excel, including fluency with Excel formulas and functions
Ability to perform well under pressure
Strong sense of responsibility
Team player