The salesforce project manager will lead the ongoing development of our salesforce.com platform. The successful candidate will have a record of success in improving processes and adoption using the Salesforce.com platform. The salesforce project manager will work closely with functional leaders, organizational units, and subject matter experts to identify, configure, deploy, and maintain business processes.
The salesforce project manager will be responsible for the executing on the day-to-day configuration, support, maintenance and improvement of our Salesforce.com platform and will lead the management of the Customer facing Portal, based on Salesfoce.com Community. Designing new requirements, follow-up on user activity and user adoption.
General duties and responsibilities
•Serve as System Administrator for the Salesforce.com platform with 300 users
•Handle all basic administrative functions including user account maintenance, reports and dashboards, workflows and other ongoing tasks
•Work independently with stakeholders to define and write a detailed design development requirements and overseeing the execution of it.
•Ability to assess the impact of new requirements on Salesforce.com and effectively balance user-requested functionality with long term platform stability and scalability
•Support data import and data cleansing activities
•Support end users with questions or system issues; work with leadership to track, prioritize and resolve any system bugs
•Lead trainings of new users, and grow the Salesforce.com skill set across the organization
•Work collaboratively with cross-functional teams and provide support related to third-party integrated apps and workflows as needed
•Act as a project manager to support global projects in various areas.
•+1 years of experience as a Salesforce.com administrator
•Saleforce.com Admin (ADM201) certification is required
•Expert user of the Salesforce.com platform [ability to build objects, formula fields, workflows, custom views, and other content of advanced complexity etc...]
•Familiarity with the Lightning version
•Experience designing and implementing new processes and facilitating user adoption
•Excellent project management skills
•B.Sc in Industrial & management engineering- advantage.
•Creative and analytical thinker with strong problem-solving skills
•Must demonstrate exceptional verbal and written communication skills
•Ability to work as part of a global team