לצערנו המשרה כבר לא בתוקף

Professional Services Engineer

3-4 שנים |
משרה מלאה
| לפני 19 שעות
תיאור משרה

Orpak, a high-tech global leader and recently named one of the best 100 companies to work for, is looking for a passionate Professional Services Engineer to join us!

In your role you will be responsible for:
• Installation, integration, and deployment of company product in multifarious environments - virtual/on premises/containers
• Leading and performing end-to-end proofs of concept and demo’s
• Providing technical assistance to support and technical teams
• Troubleshoot and solve customers’ product related problems remotely and on-site
• Internal / customer training activities for customers and support personnel
• Working with Product Management, Engineering, Sales, and Customer Support teams to ensure successful completion of project deployments.

דרישות התפקיד

• Practical engineer/ Application engineer with experience in multidisciplinary systems
• 3-5 years of experience in a technical support/ professional services role
• Strong understanding of IT / networking, Windows/ Windows Servers/ Unix OS, multidisciplinary systems (HW, SW, mechanics), firewalls
• Working knowledge with cloud services (AWS, Azure, Google)
• Strong technical and analytical skills
• Hands-on experience with SQL queries
• Solid experience in problem analysis and resolution of software problems
• Innovative thinker, proactive, and readily embraces change
• Ability to handle clients professionally through all interfaces
• Ability to write technical documents
• Strong English - written and verbal communication skills
• Travel: Position requires 30-50% travel