Support Engineer Tier 1

פתח תקווה |
1-2 שנים |
משרה מלאה
| 21/04/2024
תיאור משרה

We are looking for a high-energy, driven Tier 1 Support Engineer to join our organization! KMS Lighthouse is an industry leader in knowledge management, working with Fortune 500 enterprise-level customers. If you’re interested in the intersection of technology, innovation, and knowledge, this is the place to be.

The Support Engineer will work as a Tier 1 for our Support team and represent KMS Lighthouse as the professional authority in ongoing work with the technical factors from the client’s side.

דרישות התפקיד

At least 1 year of experience in Customer Care/Technical Support/Help Desk or equivalent.
Strong written and verbal communication skills in English
Love technology, have curiosity about new products and approaches, and a get-to-know-how-it-works attitude.
Thrives under pressure. Able to manage your time efficiently.
Attention to detail, highly organized, with an absolute focus on the quality of the result.
Knowledge of Linux systems, utilities, and scripting - a plus.
Experience working with Jira- a plus.

* משרה זו פונה לנשים וגברים כאחד.