E-Commerce Administrator

תיאור משרה

About the Role
As an e-Commerce Administrator, you will play a crucial role in supporting our global subsidiaries (100+ worldwide) with our e-Commerce platform. Your responsibilities will include providing training, offering ongoing support, and collaborating with cross-functional teams to improve and enhance the platform. You will engage in daily communication with subsidiaries, assist in troubleshooting, and ensure the smooth operation of the platform.

Key Responsibilities:
• Daily Communication: Engage with our global subsidiaries to provide support related to the
eCommerce platform, including training, marketing, and platform maintenance.
• Conduct online training sessions (in English) to present new platform features and
encourage the adoption of existing modules.
• Participate in team brainstorming sessions to suggest and implement
continuous platform improvements.
• Maintain daily communication with the IT team to follow up on ongoing tasks, bug fixes, and platform enhancements.
• Analyze platform performance and suggest improvements to optimize user experience and overall functionality.
• Perform QA after quarterly deployments to ensure platform stability and performance.