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SaaSOps at Prioirity Software

3-4 שנים |
משרה מלאה
| לפני 8 שעות
תיאור משרה

Responsibilities:

* Provide application support for multiple mission-critical applications in SaaS and cloud environments.
* Troubleshoot and resolve application, instance, and/or system issues.
Develop, implement, document, and execute standard operations procedures, including monitoring.
* Working with Engineering to design automation of procedures, deployment, controls, and Security.
* Provide technical expertise and advocacy around how solutions should be implemented in production from SaaS Operations POV.
* Demonstrate ability to work on several concurrent projects involving multiple stakeholders executing in a matrix environment.
* Communicate deployment and production-related activities internally and externally when appropriate.
* Participate in an on-call rotation to provide coverage during off business hours

דרישות התפקיד

Qualifications:

* Experience in enterprise application support in Hosted and/or cloud environments (Azure, AGCP) WS, .
* Windows / Linux hands-on experience.
* Experience in managing / supporting cloud solutions.
* Applicative SQL Server DBA skills including an understanding of DB schema and experience.
* writing, tuning, and executing SQL queries.
*Experience with monitoring tools usage and configuration (Zabbix, Datadog).
* Programming & scripting experience (Python/Linux Shell/PowerShell etc.).
*Understanding of virtualization technologies.


Additional Skills Preferred:

Database systems (PostgresSQL, MSSQL, Oracle)
PagerDuty, Statuspage
Good understanding of Security concepts and Secure Development Life Cycle.
Experience with Reporting and Analytics tools (Elasticsearch/Logstash, Kibana, AWS OpenSearch)
Experience in working in regulated environments (SOC, PCI)

Soft Skills:

Experience in working in mission critical environments
Ability to work well under pressure within a technically challenging environment
Excellent problem solving, logical, and analytical abilities
Solid understanding of change management, App Support and Tech Support services
Available for On-call after-hours support
Available for time schedules that do include some weekends
Strong commitment to organizational work ethics
Qualifications

* משרה זו פונה לנשים וגברים כאחד.